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Art commissions by
SW Pastel Pets
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Making life More Colourful

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What kind of photo do I need to send to you?To create a vibrant pastel portrait, I need good resolution digital photos! Just send me your favourite image via email, and I’ll print it and work from it to bring your vision to life. I prefer not to work with original photos, as I want to keep your precious memories safe from any mishaps.
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What if I do not have a digital photo, but just a print, what can I do?You can scan your image, save it on your computer, and then email it to me. I will be able to see if it is good enough for me to use as a reference.
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How long will it take for you to complete the artwork?Depending on the size of the project, it takes between 6 to 8 weeks, but if very complex or with multiple subject, it can take longer.
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What if I need my commission to be completed in a hurry?My advice to you is to plan ahead and place your order with time to spare, especially if you are planning a gift for a special date. I do not like to rush my work for the sake of a deadline, as it may unavoidably sacrifice the quality of the finished piece. Additionally, please consider that I might be in the middle of someone else's commission.
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Do I need to pay before you start my commission?Once you’ll know the size and price of your commission and be ready to dive in, to secure your spot in my creative line-up, there will be a non-refundable deposit of 25% on the agreed price payable via PayPal, which should be honoured no later than a week after you commission me. This is to ensure your booking with me. Just a friendly reminder: I won’t start painting until I have that deposit in hand, so any time lost between our agreement and payment won’t count toward the final piece.
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When will I need to pay the remaining amount?You will need to pay the remaining balance once the project is finished. I will send you a low-resolution, watermarked image for your approval. Payment can be made through PayPal or BACS, whichever you prefer. Once the payment is completed, I will send you the finished original artwork.
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Will my painting arrive framed?You will receive the original artwork mounted with a white-core black mountboard and protected by glass, (regular or anti-reflection), or plexiglass, depending on your choice. Please remember that I cannot be held responsible if the glass breaks and/or the artwork is damage during delivery. If such an unfortunate event should occur, I will need proof in order to proceed with the delivery firm to seek compensation for the financial loss. To learn more, please visit my link.
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Will my artwork arrive framed?You will receive the original artwork mounted with a white-core black mountboard and protected by glass, (regular or anti-reflection), or plexiglass, depending on your choice. Please remember that I cannot be held responsible if the glass breaks and/or the artwork is damage during delivery. If such an unfortunate event should occur, I will need proof in order to proceed with the delivery firm to seek compensation for the financial loss. To learn more, please visit my link.
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